FAQ'S - Jack's Heating Air & Refrigeration

What do I do when the heat goes out?

No one wants to shiver through a cold winter night in Central Arkansas, so what do you do when the heat goes out?

If the rest of the power in your home is working but your heat isn’t running, contact Jack’s Heating Air & Refrigeration right away because the problem is most likely linked to your heating system. In the event of an emergency, we can schedule your service as soon as possible to help ensure a safe, warm environment for you and your family.

If the power has gone out in your home, there are a few things you should do:

Call the power company (they may not be able to turn your power on right away, but it can help alert them to the problem)
Put on layers
Use your fireplace
Keep your family together in one room, close the doors or hang up blankets to block the heat in one room

DO NOT:

Bring in an outside fuel-burning heat source such as a grill
Leave space heaters unattended
Open the fridge or freezer unless necessary, as they release small amounts of cold air each time

If your heat has gone out call the experts at Jack’s Heating Air & Refrigeration at +1 (501) 517-6618 or contact us online today!

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”Jack came out to help us several times with different issues. He was always polite, respectful and timely. Most importantly, he completed the work to our total satisfaction. Job always…”

– Angela Stephan

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”Excellent work . You Deserve a 10 Star!”

– Martin J.

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”The service on my boiler was performed to my satisfaction. The technician was very knowledgeable and professional.”

– Fernando Rivas

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”Excellent service!”

– H G

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”Very personable, very professional and thorough”

– Valerie Branciforte

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”The technicians are very professional and do a very good job”

– Kandavel S

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“If you’re planning to get a new AC and heating in your home give Jack & his team a chance to impress you as well. Can’t thank you enough for the hustle free service.”

Terry Orlansky.

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”They are always on time and/early The guys are always friendly and leave the area clean after they are done with the job”

– carol katz

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”Excellent, quick, professional and very pleasant! Highly recommend company!”

– Cindy Solis

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”Great service”

– w milazzo

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”They removed fan housing from the unit, cleaned the same and improved the performance of the system – I will prefer them for any future service…”

– rac232

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”Jack repaired the generator in our house. He was very professional and got the job done. I would always welcome him to service our generator.”

– Lindsey Mauldin

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”This is the second time that I have worked with Jack’s HVAC on an emergency basis. Last summer with a broken air conditioning in the hottest week of the summer,…”

– Melisa Villano

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”Amazing company, they help me out with crazy old refrigerator, inspectors they were very patient I would give them 10 stars”

– Armando Casamento

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”Same day service was great. Great service very professional”

– Tracey Burke

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”Very good service. As always good knowledgeable staff and feel confident that it’s taken care of.”

– Nick D

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”The gentleman who came to service the Air Conditioner was professional! He wore plastic on his shoes when he came into my home and he gave me the instructions on…”

– Thomasina J. Wyatt

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”The technician was a nice, knowledgeable, professional. Jack’s Company was referred to me by my brother who was very happy with your services. I will be doing the same.”

– Teddy Avs

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“Thank you for taking care of my family, for following through on your outstanding workmanship, and for your outstanding communication and service!”

Gary D.

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”Prompt, courteous, professional and highly knowledgeable. Would recommend over other similar companies.”

– Sarav Muthuswamy

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We are very happy with the service provided. The new A/C and Furnace work great! The system is quiet. Jack and his team were great to work with.

Stefanie W.

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“Amazing Team! Right from the initial contact until the job was done, all the staff was very helpful, friendly, prompt & professional.”

Herbert S.

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”Service was provided on the same day that I called the company and I was extremely impressed by that. The technician was courteous and professional. I would recommend this company…”

– Elizabeth Elias