HVAC & REFRIGERATION FAQ'S
You have questions about your HVAC equipment, and we have answers. At Jack’s Heating Air & Refrigeration, it’s our goal to provide you with exceptional heating and cooling services whether we’re on the job or not—that’s why we’ve answered some of our most frequently asked HVAC questions.
Make sure to check back soon because the HVAC FAQs page will be updated regularly—and contact us if you don’t see your question here!
General HVAC
When should I have my heating and cooling equipment serviced?
Your HVAC systems should be serviced before the start of each heating and cooling season. So, your air conditioner should have regular maintenance performed at the end of winter or beginning of spring, while your heat pump or furnace should have its regular maintenance performed at the end of summer or beginning of fall.
Learn more about annual HVAC maintenance »
Are maintenance contracts available?
Yes! Contact us or ask your service technician about our maintenance plans.
Do you offer warranties on parts?
Yes! We offer a 90 day guarantee on parts and labor. Manufacturers may offer extended warranties on
specific parts, which we honor.
How often should I replace my HVAC air filters?
Your air filters should be replaced every one to three months depending on usage. This is vitally important to the performance of your HVAC systems and your indoor air quality.
Learn more about replacing your HVAC air filters »
How important is my indoor air quality?
The short answer? So important! Your indoor air quality can be as much as 100 times worse than the outdoor air. That means pollutants, allergens, dust, and mildew can be circulating in your home affecting your family’s health and wellbeing. Improving and maintaining your indoor air quality is vitally important to your home and family.
Learn more indoor air quality facts »
Cooling
What should I do about my frozen AC?
When your AC freezes up, either inside or at the outdoor unit, you have a problem. When your AC is frozen, you could subject your system to serious damage if it isn’t addressed promptly.
Learn more about fixing your frozen AC »
How do I know when it’s time for an AC replacement?
Many homeowners have a difficult time deciding whether to keep pouring money into their aging air conditioning system for costly repairs or to upgrade to a new, more efficient AC.
Learn more about deciding when to replace your AC »
What’s wrong with my noisy air conditioner? Can I fix it myself?
First things first, you shouldn’t attempt to fix your noisy air conditioner on your own! Unless you have professional knowledge of HVAC electrical system layouts and the proper meters to test all the working components of your AC, you are putting yourself and your air conditioner at a significant risk for harm.
Learn more about fixing your noisy air conditioner »
How can I lower my electric bill this summer?
Money is always a big concern for homeowners all over the country—but how can you lower your electric bill this summer without sacrificing comfort? There are a few things you can do to lower your energy usage, from raising the temperature to closing the curtains.
Learn more about how you can lower your electric bill this summer »
Heating
When should I replace my furnace?
There are a number of factors that contribute to needing a furnace replacement. How old is your furnace? If it’s over 10 – 15 years old, it’s likely time for a furnace replacement—simply because this will improve your energy efficiency. Other factors include: how well it’s heating your home, how often it requires repairs, how much it costs to heat your home, etc.
Learn more about when to replace your furnace »
Do I really need a furnace cleaning every year?
Yes! Not only does a furnace cleaning improve the performance and efficiency of your system, most manufacturer warranties require annual service to maintain the warranty.
Learn more about annual furnace cleaning »
Do I need to replace my boiler?
Since boilers have very few moving parts, they tend to be incredibly durable and reliable throughout the course of their life. However, even the most dependable appliances will reach the end of their life eventually.
Learn more about when it’s time to replace a boiler »
What do I do when the heat goes out?
We have a few tips on what you should do when the heat goes out, including layering your clothes, calling the power company, and more.
Learn more about what to do when the heat goes out »
Refrigeration
Why are the sides of my refrigerator or freezer sometimes hot to the touch?
Some model refrigerators have part of the condenser coils foamed into the walls of the cabinet.If the refrigerator or freezer has a forced air condenser under the unit and the coils are not cleaned, the sides of the refrigerator will be warm.
Also, if the ambient temperature of the unit is warmer than normal this could cause the side walls of the unit to be warmer than normal.In most cases you will need to clean out the coils under the refrigerator. If problem persists call for service immediately or major damage may occur.
Why is my refrigerator leaking water on the bottom?
On some top mount freezer refrigerators, the problem can typically be a plugged defrost drain funnel or defrost tube.
Some models allow access to the defrost drain area where the funnel can be removed and cleaned.
Why is my refrigerator running longer and the temperatures warming up?
The condenser coils for the refrigerator/freezer must be cleaned every six months or as needed.
If the condenser coils are not cleaned as recommended by the manufacturer, not only will the temperatures start warming up the life of the compressor will be reduces causing an expensive repair.
Why isn’t my refrigerator cooling?
Due to the nature of how a fridge is designed, the entire system relies on its cooling system and cannot be easily diagnosed without a technician looking at the unit.
Call Jack’s Heating Air & Refrigeration to schedule service.
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Our Service Areas
📍Little Rock
📍North Little Rock
📍Sherwood
📍Jacksonville
📍Bryant
📍Benton
📍Alexander
📍Conway
📍Mayflower
📍Vilonia
📍Cabot
📍East End
Address:
Little Rock, AR
Email:
contactus@jackshvacr.com
Open Hours:
Mon-Sat: 8am - 5pm